(4.5 / 5)1862+ Ratings

Pimax Reviews

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Overall Rating

4.5
10 Reviews
  • 544%
  • 456%
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About Pimax

Pimax is a company that specializes in producing high-quality virtual reality (VR) headsets and equipment. Their products are known for their exceptional image quality, boasting a 200-degree field of view and the highest refresh rate available. Pimax has established itself as a leader in the VR industry by providing users with an immersive experience that surpasses that of its competitors. Whether you are a gamer, a professional in the field of architecture or design, or simply someone looking for a cutting-edge VR experience, Pimax has a product that is sure to meet your needs.

Customer ratings by feature

  • Customer Service
    4.3
  • Shipping & Delivery
    4.8
  • Return Policy
    4.3
  • Price & Quality
    4.5
  • Good Value
    4.0

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Pimax Customer Reviews (10)

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Ayndi Godina
Ayndi Godina
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Feb 9, 2023
Jessica Cross
Jessica Cross
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Feb 9, 2023
Angelika Meyer
Angelika Meyer
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Feb 9, 2023
Flora Khadzhiev
Flora Khadzhiev
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Feb 8, 2023
Joyce Dixon
Joyce Dixon
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Feb 7, 2023
Harold Singley
Harold Singley
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Feb 7, 2023
Felix Eisenhower
Felix Eisenhower
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Feb 6, 2023
Massimo Lentink
Massimo Lentink
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Feb 6, 2023
Robert Maxwell
Robert Maxwell
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Feb 4, 2023
David Yeager
David Yeager
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Feb 4, 2023

Pimax Customer’s Q&A

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Pimax FAQs

FAQ

What is Pimax's warranty policy?

Pimax offers a 1-year warranty that covers defects in material and workmanship when the product is used under normal conditions.
FAQ

What payment methods does Pimax accept?

Pimax accepts all major credit cards, PayPal, and Alipay as payment methods.
FAQ

How long does it take to receive an order from Pimax?

The total delivery time includes handling time and transit time, which typically takes 2-3 business days and 5-7 business days, respectively, plus any holidays.
FAQ

What is Pimax's return policy?

Customers can apply for a refund within 15 days of receiving their goods, excluding accessories. To return defective or damaged items, they need to contact customer service first and provide photos or a video of the issue within 15 days.
FAQ

How long does it take to process my refunds?

If approved, the refund will be processed through the original payment method, and it may take 7-14 business days depending on the bank or credit card issuer.

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